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FAQs

What is The PIECE WATER Solution?
Piece Water Solution is a proprietary blend of safe-all- natural mineral, vegetable, and fruit extracts that work to prevent resin from forming on your water pipe.

Is PIECE WATER SOLUTION® Safe?
Piece Water Solution is absolutely safe and non toxic. It’s made from food grade all natural vegetable, mineral, and fruit extracts. Piece Water Solution® is a 100% all natural, safe and non-toxic, but don't take our word for it. Read the safety statement/evaluation report by the independent analytical testing and consulting laboratory ECA Labs here. Though PIECE WATER Solution® is safe, please don’t drink it. We created it for your pipe not your body.

How do I use PIECE WATER SOLUTION®?
Begin with a clean piece. Shake your bottle of PIECE WATER Solution Gently. Add the appropriate amount of PIECE WATER™. Enjoy your smoke. When you are ready to change your PIECE WATER simply rinse your piece with tap water and it will be clean!

How Often Do I need to change My PIECE WATER SOLUTION?
You can change your piece water as often as you like. Our customers have reported fantastic results after 60 rips. We’d love to hear about your experiences please let us know by sending us an email here.

How Many Bong Fills in my bottle of PIECE WATER SOLUTION?
Every bong is different so this may be a difficult one to answer. We’ve found that the average bong hold about 2 ounces of Piece Water Solution. If you have an average sized bong you’d have roughly 6+ fills per 12 OZ bottle.

How do I use a special offer/coupon code?
From time to time we may offer special discounts or promotions through unique promo codes. If you have a promo code, simply enter it in the Promo Code box during checkout. Your special offer/coupon will be applied to your purchase.

Can I carry The PIECE WATER SOLUTION in my Smoke Shop?
Yes. Just fill out this reseller application here and we’ll see about getting you approved.

How is PIECE WATER SOLUTION Shipped?
If you live in the continental US and have ordered 1-3 bottles of Piece Water it will be shipped within 2 Business Days by USPS priority mail. We make every effort to ship your order within twenty-four (24) hours of receiving it. Piece Water is shipped out of San Diego California.

What forms of payment do you accept?
Visa, Mastercard, Discover, PayPal, Apple Pay, Amazon Pay and American Express.

Do you take orders over the phone or through the mail?
No, all orders must be placed through our website.

What is your return policy?
We are absolutely certain you will love PIECE WATER SOLUTION! If for any reason you don’t, just return the unused portion back to us and we will refund your money. No questions asked! 100% Satisfaction Guarantee!